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Managing Employee Performance and Conflict (XHRM 1105)

November 2, 2023 @ 9:00 am - 12:00 pm PDT

Increase employee engagement and optimize productivity by applying performance and conflict management strategies! This accredited BCIT course will be hosted by the Whistler Institute and delivered over 6 mornings in-person in Whistler during November 2023.***This skill development course qualifies for the Whistler Experience® Program***

Course Description

Attracting and retaining talent, and reducing flight risk in a competitive marketplace is critical. This in-person course is accredited and delivered over six 3-hour classes. It will provide students an understanding of performance management and the role it plays in achieving organizational strategy and optimizing productivity. Coaching will also be explored in this course. Students will develop skills and gain knowledge on how to effectively coach, give feedback, and motivate employees, with the goal of increasing employee engagement and driving employee and organizational success. It will examine the steps in leading organizational change and the strategic importance of career planning and development. Further, this course will identify the sources of conflict, different conflict handling styles, and provide students with techniques to minimize conflict in the workplace. It will examine the role of management, supervisors, and team leaders in conflict resolution and identify the traits and characteristics of an effective conflict manager.

Course Learning Outcomes/Competencies

Upon successful completion of this course, the student will be able to:

Course Details

New students to BCIT will need to register for an A# in order to register (the same link can be used if you have forgotten your A#).

REGISTRATION CLOSED – if you would like to be notified of future course dates please email contact@whistlerinstitute.com


November 2, 2023
9:00 am - 12:00 pm PDT


Whistler Chamber Of Commerce Boardroom
4230 Gate Way Dr #201
Whistler, British Columbia V8E 0Z8 Canada
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Whistler Institute